Frequently Asked Questions

Please reach us if you cannot find an answer to your question. Questions for On The Go and Party Place.

What is Fun On Us

Fun On Us is a kids' entertainment company offering party venues and on the go entertainment, including Soft Play rentals, Foam Parties, Bumper cars, slime & tie dye, characters and much more.

Where are you located?

We currently have venues in Staten Island (641 N Railroad Ave), Brooklyn (248 Ave X), And Manalapan, NJ (357 Route 9 S). We also bring the fun to you with our on the go packages across NYC and NJ.

How do I book a party or rental?

Once you speak to one of our party planners, we will customize a package that's just for you! We will send you over our intake form that asks specific questions about your party; Address, time of arrival, etc. Once we receive the form we will send you over a draft invoice. Once invoice is confirmed we require a $50-$200 deposit to hold on your date and time. WE DO NOT HOLD ANY SPOTS!

How long are the parties at your venues?

Standard party packages are 2 hours, Extra time may be available for an additional fee.

How long in advance should we book?

We do have our busy seasons around holidays, so once you do have a date / time you can book entertainment just to hold down a time. And we can discuss package closer too your event. Once Brooklyn + NJ locations are open, we do expect a high demand, and a large wait list. We have semi and fully private parties. Staten Island is fully private. So better plan earlier then later.

Can I bring my own food and cake?

We do work with a few food vendors for all of our locations. We do have an outside food fee of $75 if you bring food from another vender. Cake is allowed, we do have a freezer as well if you bring an ice-cream cake.

Are we allowed to have outside vendors?

No, Fun On Us does NOT allow any outside vendors. Including; BALLOON DECOR, magicians, face painters, characters. Unless agreed otherwise. Outside vendors will NOT be allowed in.

Can we bring Balloons

We do allow minor balloons, that the parents bring in. But, we do NOT allow another company to come and decorate. We do all of your decor / balloon in house.

How early can I arrive to set up?

15 minutes prior to your party starting.

How long are the rentals?

Most soft play rentals are 4 hours.

How can we pay?

We accept multiple forms of payments: Preferably cash, zelle, venmo, paypal, credit cards (+4% surcharge).

How far do you travel ?

Travel rate will be discussed in advance. We travel to all 5 boroughs and more. No party is too far.

What time should I invite entertainment for?

1 hour after inviting your guests.

Deposits?

Deposits are NON-REFUNDABLE!! Because we reserved a certain time frame for your party and if you cancel, we will not refund you. If there is a rain check date, we will transfer deposit to new date.

None of my guests came, what do we do?

If you invited us and none of the kids have showed up yet, we will try to stay extra if there are no parties after and if we have time.

Gratuity

Completely up to parents! We do not add it into our prices. There are usually 2 entertainers working the party, and it is greatly appreciated.

Do we need to do anything prior to you coming?

Please, if you live in a house or with a parking space, it would be great if we can have that ready for when we come. Have open space ready for us. If you are having it at a restaurant, please go over with them what we will be doing so there are no issues day of.

Contact Us

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We are so excited to join you on your special day. Send us a message to ask us a question or to RSVP!

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